FAQ
Find answers to frequently asked questions about Maman's Spices, including shipping, product details, and more. Get the information you need to make the most of our premium olive oils and hot sauces.
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Shipping Information
- Question: What are your shipping options and delivery times?
- Answer: We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days, while expedited shipping is 1-3 business days. Orders over $50 qualify for free standard shipping. All orders are processed within 24 hours.
Return and Refund Policy
- Question: What is your return and refund policy?
- Answer: If you're not satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund or exchange. The product must be unopened and in its original packaging. Please contact our support team to initiate a return.
Product Ingredients
- Question: Are your products made with organic ingredients?
- Answer: Yes, all of our products are crafted with organic, high-quality ingredients. We source our spices, peppers, and herbs from trusted suppliers who share our commitment to quality and sustainability.
Storage Instructions
- Question: How should I store the olive oils and hot sauces?
- Answer: To maintain freshness, store our olive oils in a cool, dark place away from direct sunlight. Our hot sauces should be refrigerated after opening to preserve their flavor and heat.